The Chemical Customer Service Management Group (CCSMG) is a business chapter of the International Customer Service Association (ICSA). CCSMG is a non-profit organization dedicated to the recognition and advancement of the Customer Service profession with ties to and an organizational emphasis on issues pertaining to Chemical, Pharmaceutical, and Allied Industries.

Our Mission Statement

To provide a professional forum from which the Chemical, Pharmaceutical and Allied Industries membership will have Networking and Educational opportunities

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